744 Matrix ETERNITY NE System Manual
• If you want incoming calls that were kept on hold for a certain duration to be stored, set the filter Store
Calls kept on hold for more than (sec) to the desired duration.
• If you want all calls, except calls received using DID to be stored, select the Store Normal (non-DID)
Calls check box.
• If you want DID calls to be stored, select the Store DID Calls check box.
• If you want all calls, except calls received using DID, that remained unanswered to be stored, select the
Store Normal (non-DID) Unanswered Calls check box.
• If you want all calls received using DID that remained unanswered to be stored, select the Store
Unanswered DID Calls check box.
• If you want calls made using DISA, select the Store DISA Calls check box.
• Click Submit to save Incoming Call storage filters.
• To configure storage filters for internal calls, click SMDR Storage - Internal Calls to expand,
• Select the Store Internal Calls check box to enable storage of internal calls as per the filters you set.
• To store internal calls that exceed as certain duration, set the filter Store Calls with speech duration
more than (sec) to the desired duration. All internal calls with duration greater than this value, will be
stored.
• Click Submit to save Incoming Call storage filters.
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