Feature Glossary
UX Mail Manual Chapter 2: Features ◆ 43
2
Transfer to a Mailbox
An extension user can transfer their active call to a co-
worker’s mailbox.
■ See TRANSFER TO A MAILBOX (PAGE 293) for more.
Voice Mail
Transfer to an ACD Group
The Automated Attendant can transfer outside callers to
an ACD Group.
■ See TRANSFER TO AN ACD GROUP (PAGE 294) for more.
Automated Attendant
Transfer to an Extension
■ See SCREENED TRANSFER and UNSCREENED TRANSFER in
this glossary.
Automated Attendant
Transfer to the Automated
Attendant
■ See AUTOMATED ATTENDANT TRANSFER in this glossary. Voice Mail
Trunk Mailbox
A type of mailbox that allows a specific trunk to have it’s
own Answering Table.
■ See TRUNK MAILBOX (PAGE 296) for more.
■ Also see MULTIPLE COMPANY GREETINGS in this glossary.
Automated Attendant
Undefined Routing
A dialpad digit for which the Automated Attendant has no
routing defined. When an Automated Attendant caller
dials a digit for which there is no routing assigned, voice
mail plays a brief error message and then repeats the dial-
ing options.
■ See UNDEFINED ROUTING (PAGE 298) for more.
Automated Attendant
Undefined Routing Intercept
■ See UNDEFINED ROUTING in this glossary. Automated Attendant
Unscreened Transfer
Similar to UX5000 unscreened transfers in which the
transferring party immediately extends the call.
After an Automated Attendant caller dials an extension,
voice mail immediately transfers the call to the destination
and hangs up. Any recalls or additional routing are han-
dled by the UX5000 – just as with any other unscreened
transfer.
■ See UNSCREENED TRANSFER (PAGE 299) for more.
■ Also see SCREENED TRANSFER and MONITORED TRANSFER in
this glossary.
Automated Attendant
Urgent Message
An extension user can leave an Urgent Message for a co-
worker for priority handling.
■ See URGENT MESSAGE (PAGE 302) for more.
Voice Mail
Variable Length Mailbox
Numbers
■ See FLEXIBLE MAILBOX NUMBERING PLAN in this glossary. Voice Mail
Version Number
■ See DIAGNOSTICS in this glossary. Maintenance
Voice Compression Rate
When voice mail stores messages, it can use a method that
maximizes either storage space or message quality.
■ See VOICE COMPRESSION RATE (PAGE 304) for more.
Maintenance
Voice Mail Networking
■ See NETWORKING (AMIS) in this glossary. System
Name Description Usage