Feature Glossary
UX Mail Manual Chapter 2: Features ◆ 41
2
Remote Message Notification
■ See MESSAGE NOTIFICATION in this glossary. Voice Mail
Remote Tenant Service
A single voice mail can provide Voice Mail/Automated
Attendant service to multiple UX5000s.
■ See CENTRALIZED VOICE MAIL (PAGE 101) for more.
System
Reports
The voice mail UX Mail Administrator provides a compre-
hensive set of reports for monitoring system performance
and usage.
■ See REPORTS (PAGE 267) for more.
Maintenance
Requesting a Return Receipt
■ See RETURN RECEIPT in this glossary. Voice Mail
Return Call (with Caller ID)
■ See CALLER ID WITH RETURN CALL in this glossary. Voice Mail
Return Receipt
After recording and sending a message to a co-worker, an
extension user can request a Return Receipt which notifies
them when their co-worker has listened to the message.
■ See RETURN RECEIPT (PAGE 269) for more.
■ Also see CHECKING/DELETING A MESSAGE in this glossary.
Voice Mail
Rotary Dial Telephones
■ See AUTOMATIC ROUTING FOR ROTARY DIAL CALLERS in this
glossary.
Automated Attendant
Screened Transfer
Similar to UX5000 screened transfers in which the trans-
ferring party controls the transfer.
After an Automated Attendant caller dials an extension,
voice mail calls (screens) the destination extension to see
if the transfer can go through.
■ If the destination is busy or in DND, the Automated
Attendant doesn’t extend the call and immediately
provides the caller with additional options.
■ If the destination is available, the Automated Atten-
dant rings it. If the destination answers, the call goes
through. If the destination doesn’t answer within a pre-
set interval, the Automated Attendant doesn’t extend
the call and provides the caller with additional options.
■ See SCREENED TRANSFER (PAGE 270) for more.
■ Also see UNSCREENED TRANSFER and MONITORED TRANSFER
in this glossary.
Automated Attendant
Scripted Prompting
■ See INTERACTIVE MESSAGING in this glossary. Automated Attendant
Security Code
An extension user’s mailbox can have a security code to
protect the mailbox from unauthorized access.
■ See SECURITY CODE (PAGE 273) for more.
■ Also see MAILBOX SECURITY CODE DELETE in this glossary.
Voice Mail
Select Listen Mode
■ See MESSAGE LISTEN MODE in this glossary. Voice Mail
Select Voice Prompts in Another
Language
■ See BILINGUAL VOICE PROMPTS in this glossary. System
Shutting Down the System
Voice mail can be shut down for maintenance purposes.
■ See SHUTTING DOWN THE SYSTEM (PAGE 276) for more.
Maintenance
Name Description Usage