3-50 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
Download Format Error / Download Protect Error / Download ID Error /
Download Range Error / Download Check Sum Error / Download header
Error
Applicable Error Codes
• 016-737 / 016-741 / 016-742 / 016-743 / 016-744 / 016-745
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (SFP PL8.1.7; MFP
PL8.1.2)
■ “Map 3 - SFP IP Board, LVPS, and Drive”
on page 10-8
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1Check the download file.
Was the file for WC 6505
downloaded?
Go to step 2. Re-download
the correct file.
2 Check the cable between the Printer
and PC (or Printer and Hub).
- For local printer: USB cable (USB2.0)
- For network printer: Ethernet cable
(10Base-T/ 100Base-TX / 1000Base-T)
Does the cable meet the
requirements?
Go to step 3. Use a cable
that meets the
requirements.
- For local
printer: USB
cable (USB2.0)
- For network
printer:
Ethernet cable
(10Base-T/
100Base-TX /
1000Base-T)
3 Plug and unplug the cable.
Does the error still occur when the
power is turned Off and On?
Go to step 4. Complete.
4 Replace the Cable.
Does the error still occur when the
power is turned Off and On?
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
Complete.
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