3-76 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
DM Prevention Function Receive Refuse
Applicable Error Code
• 033-762
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ FAX Board (MFP PL8.1.5)
■ MFP IP Board (ESS) (MFP PL8.1.2)
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the Fax setting.
Is the Junk Fax Setup mode on?
Go to step 2. Go to step 3.
2 Setting the receiving side Fax.
Set the Speed Dial.
Does the error still occur when
receiving the Fax?
Go to step 3. Complete.
3Check the firmware version.
Is the firmware the latest version?
Go to step 4. Update the
firmware
(“Firmware
Update” on
page A-16), then
go to step 4.
4 Replace the FAX Board. (page 8-143)
Does the error still occur when faxing?
Replace the
IP Board.
(page 8-144)
Complete.
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