Xerox WorkCentre 6505

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-161
Error Messages and Codes
On Board Network Fatal Error
Applicable Error Code
• 116-355
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Is the customer using the
recommended memory card?
Go to step 3. Replace with
recommended
memory, then
go step 2.
2 Does the error still occur when the
power is turned Off and On?
Go to step 3. Complete.
3 Reseat the Optional Memory Card.
Does the error still occur when turning
on the power?
Go to step 4. Complete.
4 Replace the Optional Memory Card.
Does the error still occur when turning
on the power?
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (SFP PL8.1.7; MFP
PL8.1.2)
—
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Unplug the ethernet cable.
Does the error still occur when the
power is turned Off and On?
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
Initialize the
Network
settings and
configure the
settings again.
For details of
the Network
settings, refer
to the User
Guide.