Xerox WorkCentre 6505 Service Manual

3-58 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
PWBA FAX (FAX Board) Error
Applicable Error Codes
• 017-971 / 017-972 / 017-973 / 017-974
• 033-510 / 033-751 / 033-753 / 033-754 / 033-755 / 033-756 / 033-757 / 033-
758 / 033-759 / 033-760 / 033-761 / 033-763 / 033-764 / 033-765 / 033-766
/ 033-767 / 033-769 / 033-770 / 033-771 / 033-772 / 033-773 / 033-786 /
033-787
• 035-792
• 133-231 / 133-234 / 133-235 / 133-236 / 133-237 / 133-238 / 133-239 /
133-240 / 133-241 / 133-242 / 133-243 / 133-244 / 133-246 / 133-247 /
133-248 / 133-249 / 133-251 / 133-252 / 133-253 / 133-254 / 133-280
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (MFP PL8.1.2)
■ FAX Board (MFP PL8.1.5)
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Is the firmware the latest version? Go to step 2. Update the
firmware
(“Firmware
Update” on
page A-16), then
go to step 2.
2 Is the phone line analog? Go to step 3. Make customer
aware that the
WC6505 supports
only analog fax
connections.
3 Connect an analog handset and
listen to the connection.
Is the line free of hum or severe
noise?
Go to step 4. Make sure line
polarity is not
reversed, and that
the line is properly
grounded.
Customer might
need to contact
phone provider.
4 Replace the FAX Board.
(page 8-143)
Does the error still occur when
faxing?
Replace the IP
Board.
(page 8-144)
Complete.
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Xerox WorkCentre 6505 Specifications

General

Print Technology	Laser
Copy Resolution	Up to 600 x 600 dpi
Standard Paper Capacity	250 sheets
ADF Capacity	35 sheets
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory	256 MB
Fax Transmission Speed	33.6 kbps
Monthly Duty Cycle	40, 000 pages
Connectivity	USB 2.0, Ethernet 10/100Base-TX
Maximum Paper Size	8.5 x 14 in
Operating System Compatibility	Windows, Mac, Linux
Print Resolution	Up to 1200 x 2400 dpi