Xerox WorkCentre 6505 Service Manual

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-57
Error Messages and Codes
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Are there Pending FAX Jobs? Delete Pending
FAX jobs and
go to step 2.
Go to step 3.
2 Is the error still present? Go to step 3. Break the FAX
job into
smaller pieces.
3 Check the Job Status-Print Menu-
Secure Receive.
Does the Secure Receive message
appear in the display?
Print, file, or
delete secure
print jobs or
faxes.
Go to step 4.
4 Check the firmware version.
Is the firmware the latest version?
SFP: Go to step
6.
MFP: Go to
step 5.
Update the
firmware
(“Firmware
Update” on
page A-16),
then
MFP go to
step 5, SFP go
to step 6
5 Does the error still occur when turning
the power Off and On?
MFP: Replace
the FAX Board
(page 8-143).
Then go to
step 6.
Complete.
6 Does the error still occur when turning
the power Off and On?
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
Complete

Xerox WorkCentre 6505 Specifications

General

Print Technology	Laser
Copy Resolution	Up to 600 x 600 dpi
Standard Paper Capacity	250 sheets
ADF Capacity	35 sheets
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory	256 MB
Fax Transmission Speed	33.6 kbps
Monthly Duty Cycle	40, 000 pages
Connectivity	USB 2.0, Ethernet 10/100Base-TX
Maximum Paper Size	8.5 x 14 in
Operating System Compatibility	Windows, Mac, Linux
Print Resolution	Up to 1200 x 2400 dpi