3-74 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
DFAX Password Error
Applicable Error Code
• 033-517
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MFP IP Board (ESS) (MFP PL8.1.2) ■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1Check the password.
Check the password of Fax/Scanner
Lock in the Panel Lock menu.
Is the password correct?
Go to step 2. Set the correct
password.
2 Check the printer setting
In the Admin menu, set Secure
Settings… > Panel Lock > Panel Lock
Set to Disable.
Does the error still occur when
executing the D-FAX?
Replace the IP
Board.
(page 8-144)
Set Panel Lock
Set to Enable.
If the error
occurs again,
replace the IP
Board.
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