3-60 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
IOT Firmware Error
Applicable Error Code
• 024-340
5Check the software.
Checked by the following procedures.
1) Select the Xerox WC 6505 in the
Scanners and Cameras of the Printers
and Other Hardware of the Control
Panel and then open the Properties.
(click the right button of the mouse or
Properties button)
2) Select the Properties and then select
the Events tab of the Xerox WC 6505
Scanner Properties screen.
For Windows XP/Vista/Server 2003:
3) Check that Start this program
displays the Xerox WC 6505 Scan
Button Manager and the Select an
event is set correctly.
For Windows 2000:
3) Check that the Xerox WC 6505 Scan
Button Manager is checked and the
Scanner events is set correctly.
Is the selecting of software correct?
Retry
scanning. If
“Select the
program to
launch for
this action”
appears on
the PC
monitor,
select the
Xerox WC
6505 Scan
Button
Manager
within 30
seconds.
Set the Events
tab menu of
the Xerox WC
6505 Scanner
Property
correctly.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board (SFP PL8.2.13; MFP
PL8.3.6)
■ “Map 4 - SFP MCU Board” on
page 10-9
■ “Map 9 - MFP MCU Board and HVPS”
on page 10-18
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Does the error still occur after cycling
the power On and Off several times?
Go to step 2.
Complete.
a
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No
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