Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-67
Error Messages and Codes
SMB Scan User Overlimit
Applicable Error Code
• 031-524
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the sharing folder.
Is the sharing folder name correct?
Go to step 2. Rename the
Shared Folder.
2 Check the server setting.
Is the Share Name of the Address
Book > Server Address tab correct?
Go to step 3. Rename the
Share Name.
3Check the printer.
Turn the printer power Off and On.
Does the error still occur when network
scanning?
Check the
server.
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (MFP PL8.1.2) ■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the access limitation
Does the system administrator set the
access limit number?
Ask to the
system
administrator.
Go to step 2.
2 Check the server setting
Is the User Limit of the Sharing tab in
the sharing folder properties set to
Maximum allowed?
Go to step 3. Set to
Maximum
allowed.
3Check the printer
Turn the printer power Off and On.
Does the error still occur when network
scanning?
Replace the IP
Board.
(page 8-144)
Complete.