3-100 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
IOT Tray2 Misfeed JAM
Applicable Error Code
• 072-100
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board (SFP PL8.2.13; MFP
PL8.3.6)
■ Optional Feeder (PL12.1.1)
■ Tray Comp Harness Assy
(PL12.2.20)
■ Feeder Board (PL12.2.1)
■ Feed Solenoid Kit (PL12.2.97)
■ Drive Clutch Assy (PL12.2.6)
■ Feed Motor Kit (PL12.2.98)
■ Feed Roller Assy (PL12.4.4)
■ Paper Path Sensor (Sensor Photo)
(PL12.4.13)
■ Optional Cassette Assy 250
(PL12.5.1)
■ Separator Holder Assy (PL12.5.5)
■ “Map 4 - SFP MCU Board” on
page 10-9
■ “Map 9 - MFP MCU Board and HVPS”
on page 10-18
■ “Map 5 - SFP Optional Feeder” on
page 10-10
■ “Map 10 - MFP Optional Feeder” on
page 10-19
■ “SFP Option Feeder” on page 10-35
■ “MFP Option Feeder” on page 10-50
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the paper condition.
Is the paper in the Tray 2 wrinkled or
damaged?
Replace with
new and dry
paper, then go
to step 2.
Go to step 3.
2 Does the error still occur when
printing?
Go to step 3. Complete.
3 Load new paper in Tray 2.
Does the error still occur when
printing?
Go to step 4. Complete.
4 Check the Front Cover for latching.
Open and close the Front Cover, and
then latch correctly.
Does the error still occur when
printing?
Go to step 5. Complete.
5 In the Printer Mode Diagnostic tests,
check Tray2 PathSensor in Engine
Diag > Sensor Test.
Does the number on the screen
increase by one, when the actuator
(Registration Input Actuator) is
operated?
Go to step 6. Go to step 15.
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