3-134 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
IOT Exit JAM
Applicable Error Code
• 077-900
To avoid possible burns, allow the Fuser Assy to cool before beginning the
procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser Assy (PL6.1.1)
■ Fuser Harness Assy (PL6.1.2)
■ MCU Board (SFP PL8.2.13; MFP
PL8.3.6)
■ “Map 1 - SFP Print Engine” on
page 10-6
■ “Map 4 - SFP MCU Board” on
page 10-9
■ “Map 6 - MFP Print Engine” on
page 10-15
■ “Map 9 - MFP MCU Board and HVPS”
on page 10-18
■ “SFP Fuser” on page 10-33
■ “MFP Fuser” on page 10-46
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check paper feeding
Was paper fed from the Manual Feed
slot?
Go to step 2. Go to step 4.
2 Was the paper inserted straight into
the Manual Feed slot and not at an
angle?
Go to step 4. Insert paper
straight into
the Manual
Feed slot, and
go to step 3.
3 Does the error still occur when
printing?
Go to step 4. Complete.
4 Check the paper condition
Is the paper wrinkled or damaged?
Replace with
new, dry paper,
then go to step
5.
Go to step 6.
5 Does the error still occur when
printing?
Go to step 7. Complete.
6 Reload with new paper.
Does the error still occur when
printing?
Go to step 7. Complete.
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