Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-133
Error Messages and Codes
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the Toner Door for shape.
Are there any damages on the Toner
Door?
Replace the
Toner Door.
(SFP,
page 8-21;
MFP,
page 8-42)
Go to step 2.
2 Check the Toner Door for latching.
Open and close the Toner Door.
Is the Toner Door latched correctly?
Go to step 3. Replace the
Toner Door.
(SFP,
page 8-21;
MFP,
page 8-42)
3 Check the Toner Door Switch (PL5.1.9)
for operation.
In the Printer Diagnostic tests, use
Engine Diag > Sensor Test > Side
Switch.
Does the number on the screen
increase by one, when the Toner Door
is closed and opened?
Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
Go to step 4.
4 Check the Toner Door Switch Harness
for continuity.
Disconnect J29 from the MCU Board.
Disconnect J291 from the Toner Door
Switch.
Is each cable of J29 <=> J291
continuous?
Go to step 5. Replace the
To ne r
Dispenser
Assembly.
(SFP,
page 8-98;
MFP,
page 8-104)
5 Replace the Toner Door Switch. (SFP,
page 8-135; MFP, page 8-150)
Does the error still occur when the
power is turned Off and On?
Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
Complete.
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