Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-127
Error Messages and Codes
IOT Duplex Misfeed JAM / IOT Duplex JAM
Applicable Error Codes
• 077-107 / 077-108
To avoid possible burns, allow the Fuser Assy to cool before beginning the
procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Left Side Harness Assy (PL3.1.18)
■ Option Harness Assy (PL3.1.20)
■ Regi Roller Assy (PL3.2.9)
■ Regi Metal Roller (PL3.2.10)
■ Duplex Roller Assy (PL11.2.9)
■ Registration Sensor (Sensor Photo)
(PL3.2.13)
■ Fuser Assy (PL6.1.1)
■ MCU Board (SFP PL8.2.13; MFP
PL8.3.6)
■ Duplex Unit (PL11.1.1)
■ “Map 1 - SFP Print Engine” on
page 10-6
■ “Map 2 - SFP Laser Unit and Feeder” on
page 10-7
■ “Map 4 - SFP MCU Board” on
page 10-9
■ “Map 6 - MFP Print Engine” on
page 10-15
■ “Map 7 - MFP Laser Unit and Feeder”
on page 10-16
■ “Map 9 - MFP MCU Board and HVPS”
on page 10-18
■ “SFP Media Feed” on page 10-27
■ “SFP Fuser” on page 10-33
■ “MFP Media Feed” on page 10-40
■ “MFP Fuser” on page 10-46
■ “SFP Duplex Unit” on page 10-36
■ “MFP Duplex Unit” on page 10-51
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the Front Cover for latching.
Open and close the Front Cover, then
check the latching.
Does the error still occur when
printing?
Go to step 2. Complete.
2 Check after resetting the Fuser Assy.
Reseat the Fuser Assy.
Does the error still occur when
printing?
Go to step 3. Complete.
3 Reseat the Duplex Unit.
Does the error still occur when
printing?
Go to step 4. Complete.
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