3-70 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
FTP File Changed Error
Applicable Error Codes
• 031-578 / 031-580 / 031-582 / 031-585 / 031-588 / 031-595
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the customer operation.
Did the customer input the login name
and the password correctly?
Go to step 2. Try the login
again.
2 Check the Address Book settings.
Is the Address Book > Server Address
tab set correctly?
Go to step 3. Set it correctly.
3 Check the sharing folder.
Is the Sharing tab of the sharing
folder set correctly?
Go to step 4. Set it correctly.
4Check the printer.
Turn the printer power Off and On.
Does the error still occur when network
scanning?
Replace the IP
Board. (MFP,
page 8-144)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MFP IP Board (ESS) (MFP PL8.1.2) ■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the customer operation.
Did the customer input the login name
and the password correctly?
Go to step 2. Try the login
again.
2 Check the Address Book settings.
Is the Address Book > Server Address
tab set correctly?
Go to step 3. Set it correctly.
3 Check the sharing folder.
Is the Sharing tab of the sharing
folder set correctly?
Go to step 4. Set it correctly.
4Check the printer.
Turn the printer power Off and On.
Does the error still occur when network
scanning?
Replace the IP
Board. (MFP,
page 8-144)
Complete.
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