3-130 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the Option Duplex for
installation.
Is the Option Duplex installed
correctly?
Go to step 3. Reseat the
Option Duplex,
then go to step
2.
2 Does the error still occur when the
power is turned Off and On?
Go to step 3. Complete.
3 Check the connections between the
Duplex Board and MCU Board.
Are P/J27, P/J271, P/J272 and P/J 601
connected surely?
Go to step 5. Reconnect the
connector(s)
securely, then
go to step 4.
4 Does the error still occur when the
power is turned Off and On?
Go to step 5. Complete.
5 Check the Duplex Harness Assy for
continuity.
Disconnect P/J601 from the Duplex
Board.
Disconnect P/J271 from the Option
Harness Assy.
Is each cable of P/J601 <=> P/J271
continuous?
Go to step 6. Replace the
Duplex
Harness Assy.
6 Check the Option Harness Assy for
continuity.
Disconnect P/J27 from the MCU
Board.
Disconnect P/J 271 from the HARNESS
ASSY DUP.
Is each cable of P/J27<=> P/J271
continuous?
Go to step 7. Replace the
Option
Harness Assy.
7 Check after replacing the Duplex Unit.
Replace the Duplex Unit. (page 8-162)
Does the error still occur when the
power is turned Off and On?
Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
Complete.
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