3-146 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
3 Turn off the power, and gently wipe
the ADC Sensor window with a clean
dry cloth or cotton swab.
After wiping the window, close the
Front Cover.
Does the error still occur when the
power is turned Off and On?
Go to step 4. Complete.
4 Reseat the Toner Cartridges (Y, M, C
and K), and check that the lock key is
in the lock position.
Does the error still occur when the
power is turned Off and On?
Go to step 5. Complete.
5 Perform the procedure “Toner Motors”
on page 4-31to check the Toner
Motors (Y, M, C and K) for rotation.
Does each Toner Motor function
normally?
Go to step 6. Go to step 7.
6 Check the gears of the Dispenser Assy
for shape and operation.
Are the shape and operation of the
gears of the Dispenser Assy normal?
Go to step 11. Replace the
Dispenser Assy.
(SFP,
page 8-98;
MFP,
page 8-104)
7 Check the connectors between the
MCU Board and Toner Motors (Y, M, C
and K).
Are the following connected correctly?
■ P/J18
■ P/J181(Y)
■ P/J182(M)
■ P/J19
■ P/J191(C)
■ P/J192(K)
Go to step 9. Reconnect all
the connectors,
then go to step
8.
8 Does the error still occur when the
power is turned Off and On?
Go to step 9. Complete.
9 Check the Toner Motor Harness Assy
for continuity.
Disconnect J18 and J19 from the MCU
Board.
Disconnect J181(Y)/J182(M)/J191(C)/
J192(K) from the Toner Motors.
Is each wire of J18 <=> J181/182
continuous?
Is each wire of J19 <=> J191/192
continuous?
Go to step 10. Replace the
Toner Motor
Harness Assy.
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No
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