Epson C11CA88001A1 Service Manual

Epson Stylus Pro 4900/Epson Stylus Pro 4910 Revision A
TROUBLE SHOOTING Trouble on Service Program 95
Confidential
Printer does not operate at all.
Printer does not operate at all.
 Is the printer turned on?
 Is the printer “Printable” status in user mode, or “Main
menu” status in serviceman mode?
 Is any error detected?
 Is media for the adjustment set correctly?
 Turn on the printer without following errors:
cover is open, out of ink, or no media is set.
 Feed the roll paper if you are printing roll paper.
 Set more than three cut sheets if you are
printing cut sheet.
Printer name is not selected after
changing the USB ID.
Is the printer in communication? (See above)
Select the correct printer name from the pull-down
menu.
Trouble on registering the MAC
address: The printer is connected with a
USB cable. (MAC address must be
registered via network.)
Is the printer connected correctly to a computer with a
network cable?
Connect the printer with a network cable, and then
register the MAC address.
If the response is not appropriate when
reading the current value of serial No.,
MAC address, Head Rank ID, etc., the
parameter may not be registered to
NVRAM.
Is the parameter registered to NVRAM? Enter a parameter first, then read the parameter.
Error occurs
Error:
“Media is feeding”
Adjustment without printing does not
need to set the media.
Is the media set? If the media is set, take it out and click OK.
Error:
“NOT ENOUGH EMPTY SPACE”
Not enough capacity in Maintenance
Box for ink discharge or cleaning.
Carry out “Maintenance Box Remaining Space Check” to
check the remaining capacity.
(For the capacity needed for ink discharge or cleaning,
refer to p357)
Replace the Maintenance Box and continue the
operation (the replaced Maintenance Box can be
reattached to be used again after the operation).
Error:
“Colorimetric Calibration Adjustment
file is not found.”
 Path setting to the boot file is not
configured.
 Colorimetric Calibration Adjustment
tool is not installed.
Is the Colorimetric Calibration Adjustment tool installed?
Click the “Execute” button from the “Colorimetric
Calibration Adjustment” menu. Set the path for the
boot file from the pop-up screen. Direct booting
will be available from the next time.
Table 2-8. Trouble on Service Program
Symptom Cause Check Item Remedy

Epson C11CA88001A1 Specifications

General

Brand	Epson
Model	C11CA88001A1
Category	Printer
Language	English