Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 4-77
General Troubleshooting
14 Reseat the Transfer Belt connectors.
Test the Main Drive test (page 4-29):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2.
Is the noise still present?
Go to step 15. Complete
15 Check for dirt or debris on the
registration rollers?
Clean the
rollers, then go
to step 16.
Go to step 17.
16 Check for noise when printing
Is the noise still present?
Go to step 14. Complete
17 Check registration roller rotation.
Start the Main Drive test (page 4-29):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2, and while
the motor is running start the Regi
Clutch test: Service Mode > Engine
Diag > Motor Test > Regi Clutch.
Is the noise coming from the roller(s)?
Replace the
Feeder
Assembly
(page 8-72).
Go to step 18.
18 Reseat the Main Drive Assembly.
Test the Main Drive (page 4-29):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2.
Is the noise still present?
Replace in
order:
Imaging Unit
(page 8-7)
Transfer Belt
(page 8-112)
Main Drive
Assembly
(page 8-114)
.
Complete
19 Test the Sub Drive (page 4-30):
Service Mode > Engine Diag > Motor
Test > Sub Motor FULL2.
Is the noise still present?
Go to step 20. Check printer
installation.
20 Reseat the Imaging Unit.
Test the Sub Drive (page 4-30):
Service Mode > Engine Diag > Motor
Test > Sub Motor FULL2.
Is the noise still present?
Go to step 21. Complete
21 Reseat the Fuser.
Test the Sub Drive (page 4-30):
Service Mode >
Engine Diag > Motor
Test > Sub Motor FULL2.
Is the noise still present?
Go to step 22. Complete
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No
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