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AudioCodes E-SBC User Manual
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Table of Contents
Table of Contents
19
1 Introduction
39
Product Overview
39
Typographical Conventions
40
Getting Familiar with Configuration Concepts and Terminology
40
SBC Application
40
Gateway Application
44
Part I
47
Getting Started with Initial Connectivity
47
2 Introduction
48
3 Default IP Address
49
4 Configuring Voip LAN Interface for OAMP
50
Changing OAMP Address through Web Interface
50
Changing OAMP Address through CLI
51
Changing OAMP Address through Ini File
53
Management Tools
54
5 Introduction
55
6 Web-Based Management
56
Getting Acquainted with the Web Interface
56
Accessing the Web Interface
56
Computer Requirements
56
Areas of the GUI
57
Accessing Configuration Pages from Navigation Tree
60
Configuring Stand-Alone Parameters
62
Configuring Table Parameters
63
Adding Table Rows
64
Assigning Rows from Other Tables
65
Deleting Table Rows
66
Modifying Table Rows
66
Invalid Value Indications
67
Sorting Tables by Column
69
Viewing Table Rows
69
Changing Index Position of Table Rows
70
Searching Table Entries
70
Searching for Configuration Parameters
71
Getting Help
72
Logging off the Web Interface
72
Customizing the Web Interface
73
Replacing the Corporate Logo
73
Replacing the Corporate Logo with an Image
74
Replacing the Corporate Logo with Text
74
Customizing the Browser Tab Label
75
Restoring the Default Corporate Logo Image
75
Customizing the Product Name
76
Customizing the Favicon
77
Creating a Login Welcome Message
78
Configuring Additional Management Interfaces
79
Configuring Management User Accounts
80
Customizing Access Levels Per Web Page
86
Displaying Login Information Upon Login
88
Viewing Logged-In User Information
89
Configuring Web Session and Access Settings
89
Changing Login Password by All User Levels
90
Configuring Secured (HTTPS) Web
91
Configuring CSRF Protection
92
Web Login Authentication Using Smart Cards
92
Configuring Web and Telnet Access List
93
7 CLI-Based Management
94
Enabling CLI
94
Enabling Telnet for CLI
94
Enabling SSH with RSA Public Key for CLI
95
Configuring Maximum Telnet/Ssh Sessions
96
Establishing a CLI Session
97
Viewing Current CLI Sessions
98
Terminating a User's CLI Session
98
Configuring Displayed Output Lines in CLI Terminal Window
99
Idle CLI Session Timeout for RS-232 Connections
99
Configuring Password Display in CLI
100
8 SNMP-Based Management
101
Disabling SNMP
101
Configuring SNMP Community Strings
101
Configuring SNMP Trap Destinations with IP Addresses
103
Configuring an SNMP Trap Destination with FQDN
105
Configuring SNMP Trusted Managers
105
Enabling SNMP Traps for Web Activity
106
Configuring SNMP V3 Users
106
Customizing SNMP Alarm Severity
108
9 INI File-Based Management
112
INI File Format
112
Configuring Individual Ini File Parameters
112
Configuring Table Ini File Parameters
112
General Ini File Formatting Rules
114
Configuring an Ini File
114
Loading an Ini File to the Device
115
Secured Encoded Ini File
115
Configuring Password Display in Ini File
115
INI Viewer and Editor Utility
116
10 REST-Based Management
117
General System Settings
119
Part III
119
11 Date and Time
120
Configuring Automatic Date and Time Using SNTP
120
Configuring Date and Time Manually
121
Configuring the Time Zone
121
Configuring Daylight Saving Time
122
12 Configuring a Hostname for the Device
123
General Voip Configuration
124
13 Network
125
Building and Viewing Your Network Topology
125
Configuring Physical Ethernet Ports
128
Configuring Ethernet Port Groups
130
Configuring Underlying Ethernet Devices
133
Configuring IP Network Interfaces
135
Networking Configuration Examples
140
Configuring Static IP Routes
143
Configuration Example of Static IP Routes
144
Troubleshooting the Static Routes Table
145
Network Address Translation Support
146
Device Located Behind NAT
146
Configuring a Static NAT IP Address for All Interfaces
147
Configuring NAT Translation Per IP Interface
147
Remote UA Behind NAT
148
Media (RTP/RTCP/T.38)
149
SIP Signaling Messages
149
Robust Receipt of Media Streams by Media Latching
151
Configuring Quality of Service
151
Configuring Class-Of-Service Qos
151
Configuring Diffserv-To-VLAN Priority Mapping
153
Configuring ICMP Messages
154
Dns
155
Configuring Default DNS Servers
155
Configuring the Internal DNS Table
156
Configuring the Internal SRV Table
158
Open Solution Network (OSN) Server
159
Configuring Native VLAN for OSN Server
159
Disabling Internal Switch Port for OSN
160
IP Multicasting
160
14 Security
161
Configuring SSL/TLS Certificates
161
Configuring TLS Certificate Contexts
161
Assigning CSR-Based Certificates to TLS Contexts
165
Viewing Certificate Information
167
Assigning Externally Created Private Keys to TLS Contexts
168
Generating Private Keys for TLS Contexts
169
Creating Self-Signed Certificates for TLS Contexts
170
Importing Certificates into Trusted Root Certificate Store
171
Configuring Mutual TLS Authentication
172
TLS for Remote Device Management
173
TLS for SIP Clients
173
Configuring TLS Server Certificate Expiry Check
174
Configuring Firewall Rules
174
Configuring Firewall Rules to Allow Incoming OVOC Traffic
179
Configuring TLS for SIP
180
Intrusion Detection System
182
Enabling IDS
182
Configuring IDS Policies
183
Assigning IDS Policies
187
Viewing IDS Alarms
189
Configuring SIP Response Codes to Exclude from IDS
191
15 Media
192
Configuring Voice Settings
192
Configuring Echo Cancellation
192
Configuring Voice Gain (Volume) Control
192
Fax and Modem Capabilities
193
Fax/Modem Operating Modes
194
Fax/Modem Transport Modes
194
T.38 Fax Relay Mode
194
Fax Fallback
197
G.711 Fax / Modem Transport Mode
197
Fax/Modem Bypass Mode
198
Fax / Modem NSE Mode
199
Fax / Modem Transparent with Events Mode
200
Fax / Modem Transparent Mode
201
RFC 2833 ANS Report Upon Fax/Modem Detection
201
Bypass Mechanism for V.34 Fax Transmission
202
V.34 Fax Support
202
Relay Mode for T.30 and V.34 Faxes
203
V.34 Fax Relay for SG3 Fax Machines
203
V.152 Support
205
Configuring RTP/RTCP Settings
205
Configuring the Dynamic Jitter Buffer
206
Comfort Noise Generation
207
Configuring DTMF Transport Types
207
Configuring RFC 2833 Payload
209
Configuring RTP Base UDP Port
209
Configuring Invalid RTP/RTCP Packet Handling
210
Event Detection and Notification Using X-Detect Header
211
SIT Event Detection
213
Detecting Answering Machine Beeps
214
SIP Call Flow Examples of Event Detection and Notification
215
Answering Machine Detection (AMD)
217
Configuring AMD
219
Enabling IP-To-Tel Call Disconnection Upon Detection of Answering Machine
220
Automatic Gain Control (AGC)
221
Configuring Ground- or Loop-Start Signaling Per Analog Port
222
Configuring DSP Templates
222
DSP Channel Resources for Transcoding
223
Configuring Media (SRTP) Security
224
16 Services
227
DHCP Server Functionality
227
Configuring the DHCP Server
227
Configuring the Vendor Class Identifier
232
Configuring Additional DHCP Options
233
Configuring Static IP Addresses for DHCP Clients
235
Viewing and Deleting DHCP Clients
236
Customizing Recorded SIP Messages Sent to SRS
237
RADIUS-Based Services
239
Configuring RADIUS Servers
240
Enabling RADIUS Services
240
Configuring Interface for RADIUS Communication
242
Configuring RADIUS Packet Retransmission
242
Configuring the RADIUS Vendor ID
243
RADIUS-Based Management User Authentication
243
Setting up a Third-Party RADIUS Server
244
Configuring RADIUS-Based User Authentication
245
Securing RADIUS Communication
246
RADIUS-Based CDR Accounting
247
RADIUS-Based User Authentication in URL
247
LDAP-Based Management and SIP Services
247
Enabling LDAP-Based Web/Cli User Login Authentication and Authorization
249
Enabling the LDAP Service
249
Configuring LDAP Server Groups
250
Configuring LDAP Servers
252
Configuring LDAP Dns (Base Paths) Per LDAP Server
257
Configuring Access Level Per Management Groups Attributes
258
Configuring the LDAP Search Filter Attribute
258
Configuring the Device's LDAP Cache
260
Refreshing the LDAP Cache
262
Clearing the LDAP Cache
263
Configuring Local Database for Management User Authentication
264
LDAP-Based Login Authentication Example
264
Enabling LDAP Searches for Numbers with Characters
268
AD-Based Routing for Microsoft Skype for Business
269
Querying the AD and Routing Priority
269
Configuring AD-Based Routing Rules
272
Querying the AD for Calling Name
275
Least Cost Routing
275
Overview
276
Configuring Cost Groups
278
Configuring LCR
278
Assigning Cost Groups to Routing Rules
281
Remote Web Services
281
Configuring Remote Web Services
281
Configuring Remote HTTP Hosts
287
Enabling Topology Status Services
289
Centralized Third-Party Routing Server
290
Configuring an HTTP GET Web Service
293
Configuring Qos-Based Routing by Routing Server
293
HTTP-Based Proxy Services
295
Configuring a DNS Server for HTTP Services
297
Debugging Remote HTTP Services
297
Enabling the HTTP Proxy Application
297
Configuring HTTP Proxy Servers
298
Configuring HTTP Locations
300
Configuring TCP-UDP Proxy Servers
304
Configuring Upstream Groups
306
Configuring Upstream Hosts
308
Configuring HTTP Directive Sets
310
Configuring HTTP Directives
311
Configuring an HTTP-Based OVOC Service
312
Configuring a Public IP Address for NGINX NAT Traversal
316
Troubleshooting NGINX Configuration
316
E9-1-1 Support for Microsoft Skype for Business
317
About E9-1-1 Services
317
Microsoft Skype for Business and E9-1-1
318
Gathering Location Information of Skype for Business Clients for 911 Calls
319
Adding Elins to the Location Information Server
320
Passing Location Information to the PSTN Emergency Provider
321
Audiocodes ELIN Device for Skype for Business E9-1-1 Calls to PSTN
322
Detecting and Handling E9-1-1 Calls
323
Pre-Empting Existing Calls for E9-1-1 Calls
325
PSAP Callback to Skype for Business Clients for Dropped E9-1-1 Calls
325
Selecting ELIN for Multiple Calls Within same ERL
326
Configuring Audiocodes ELIN Device
327
Configuring the E9-1-1 Callback Timeout
327
Enabling the E9-1-1 Feature
327
Location Based Emergency Routing
327
Configuring SBC IP-To-IP Routing Rule for E9-1-1
328
Configuring the SIP Release Cause Code for Failed E9-1-1 Calls
328
Configuring Location-Based Emergency Routing
329
Viewing the ELIN Table
330
Microsoft Skype for Business Presence of Third-Party Endpoints
330
Configuring Skype for Business Server for Presence
332
Configuring the Device for Skype for Business Presence
333
17 Quality of Experience
336
Reporting Voice Quality of Experience to OVOC
336
Configuring SNMP for OVOC
336
Configuring the OVOC Server for Qoe
337
Configuring Clock Synchronization between Device and OVOC
340
Configuring Firewall Rules for OVOC Traffic
340
Enabling RTCP XR Reporting to OVOC
340
Configuring Quality of Experience Profiles
340
Configuring Bandwidth Profiles
345
Configuring Quality of Service Rules
350
18 Core Entities
353
Configuring Media Realms
353
Configuring Remote Media Subnets
356
Configuring Srds
358
Filtering Tables in Web Interface by SRD
365
Multiple Srds for Multi-Tenant Deployments
365
Cloning Srds
368
Color-Coding of Srds in Web Interface
368
Automatic Configuration Based on SRD
369
Configuring SIP Interfaces
369
Configuring IP Groups
382
Configuring Proxy Sets
404
Building and Viewing SIP Entities in Topology View
416
19 Coders and Profiles
423
Configuring Coder Groups
423
Supported Audio Coders
425
Configuring Allowed Audio Coder Groups
428
Configuring Allowed Video Coder Groups
431
Configuring IP Profiles
433
Configuring Tel Profile
481
20 SIP Definitions
497
Configuring Registration Accounts
497
Regular Registration Mode
506
Single Registration for Multiple Phone Numbers Using GIN
506
Registrar Stickiness
507
Configuring Proxy and Registration Parameters
507
SIP Message Authentication Example
508
Configuring User Information
510
Enabling the User Information Table
510
Gateway User Information for PBX Extensions and "Global" Numbers
510
Configuring Gateway User Information Table through Web Interface
511
Configuring Gateway User Information Table through CLI
513
Configuring Gateway User Information Table from a Loadable File
514
Configuring SBC User Information
515
Configuring SBC User Information Table through Web Interface
516
Configuring SBC User Information Table through CLI
518
Configuring SBC User Information Table from a Loadable File
519
Configuring Call Setup Rules
520
Call Setup Rule Examples
527
Configuring Dial Plans
529
Importing Dial Plans
535
Creating Dial Plan Files
537
Exporting Dial Plans
537
Using Dial Plan Tags for Matching Routing Rules
538
Using Dial Plan Tags for SBC IP-To-IP Routing
538
Using Dial Plan Tags for Routing Destinations
539
Dial Plan Backward Compatibility
542
Using Dial Plan Tags for SBC Outbound Manipulation
543
Using Dial Plan Tags for Call Setup Rules
544
Using Dial Plans for IP-To-Tel or Tel-To-IP Call Routing
544
Using Dial Plan Tags for Message Manipulation
546
21 SIP Message Manipulation
547
Configuring SIP Message Manipulation
547
Configuring Message Condition Rules
553
Configuring SIP Message Policy Rules
554
Configuring Pre-Parsing Manipulation Rules
557
Gateway Application
561
22 Introduction
562
Call Processing Summary
562
23 Digital PSTN
565
Configuring Trunk Settings
565
TDM and Timing
590
Recovering Clock from PSTN Line Interface
590
TDM Bus Clock Settings
590
Configuring Internal Clock as Clock Source
591
Configuring cas State Machines
592
Configuring Digital Gateway Parameters
594
Tunneling Applications
595
TDM Tunneling
595
DSP Pattern Detector
598
Configuring Private Wire Interworking
599
QSIG Tunneling
604
ISDN Non-Facility Associated Signaling (NFAS)
605
NFAS Interface ID
606
Working with DMS-100 Switches
606
Creating an NFAS-Related Trunk Configuration
607
Performing Manual D-Channel Switchover in NFAS Group
607
ISDN Overlap Dialing
608
Collecting ISDN Digits and Sending Complete Number in SIP
608
Interworking ISDN Overlap Dialing with SIP According to RFC
609
Redirect Number and Calling Name (Display)
610
24 Trunk Groups
611
Configuring Trunk Groups
611
Configuring the Trunk Group Settings Table
613
25 Routing
620
Configuring Tel-To-IP Routing Rules
620
Table of Contents
625
Default Chapter
626
Case Insensitive
626
Dialing Plan Notation for Routing and Manipulation
626
The Number Can Include up to 50 Digits
626
To Configure Dial Plan Tags, See
626
Calls before Manipulation, the Tag Is Used before
626
Manipulation, the Tag Is Used after Manipulation
626
Manipulation. if Configured to Route Calls after
626
Name' (Tel2Ipdialplanname) Parameter
626
The Device Uses the Tag before or after Manipulation, Depending on the 'Tel to IP Routing Mode' (Routemodetel2Ip) Parameter. if Configured to Route
626
The Tag Must Belong to the Dial Plan that Is Assigned for
626
Configuring IP-To-Tel Routing Rules
631
Denotes a Number that Starts with 100 to 199 and Ends with
634
Source Phone Pattern' Src-Phone-Pattern
634
Source Tags
635
The Valid Value Is a String of up to 20 Characters. the Tag Is
635
Configuring a Gateway Routing Policy Rule
636
Alternative Routing for Tel-To-IP Calls
638
IP Destinations Connectivity Feature
638
Alternative Routing Based on IP Connectivity
639
Alternative Routing Based on SIP Responses
641
Alternative Routing Upon SIP 3Xx with Multiple Contacts
644
PSTN Fallback
644
Alternative Routing for IP-To-Tel Calls
645
Alternative Routing to Trunk Upon Q.931 Call Release Cause Code
645
Alternative Routing to an IP Destination Upon a Busy Trunk
647
Alternative Routing Upon ISDN Disconnect
648
Alternative Routing from FXO to IP
649
26 Manipulation
650
Configuring Redirect Reasons
650
Configuring Source-Destination Number Manipulation Rules
650
Destination Phone Pattern
652
Manipulating Number Prefix
656
SIP Calling Name Manipulations
657
Source Trunk Group ID' Src-Trunk-Group-ID
659
Configuring Redirect Number Manipulation
661
Manipulating Redirected and Diverted Numbers for Call Diversion
665
Mapping NPI/TON to SIP Phone-Context
667
Configuring Release Cause Mapping
669
Configuring SIP-To-ISDN Release Cause Mapping
669
SIP-To-ISDN Release Cause Mapping
669
Fixed Mapping of SIP Response to ISDN Release Reason
670
Configuring ISDN-To-SIP Release Cause Mapping
672
ISDN-To-SIP Release Cause Mapping
672
Fixed Mapping of ISDN Release Reason to SIP Response
673
Configuring ISDN-To-ISDN Release Cause Mapping
677
SIP Reason Header for Release Cause
678
Mapping PSTN Release Cause to SIP Response for Analog Interfaces
679
Numbering Plans and Type of Number
679
27 Configuring DTMF and Dialing
681
Dialing Plan Features
681
Digit Mapping
681
Dial Plan Rules
682
Interworking Keypad Dtmfs for SIP-To-ISDN Calls
682
Configuring Hook Flash
683
28 Configuring Supplementary Services
684
Call Hold and Retrieve
684
Configuring Moh from External Audio Source
686
Call Pickup
688
BRI Suspend and Resume
689
Consultation Feature
689
Call Transfer
689
Consultation Call Transfer
690
Blind Call Transfer
691
Consultation Transfer for QSIG Path Replacement
691
Call Forward
692
Enabling Call Forwarding
692
Call Forward Reminder Ring
693
Call Forward Reminder (Off-Hook) Special Dial Tone
694
Call Forward Reminder Dial Tone (Off-Hook) Upon Spanish SIP Alert-Info
695
Remote Handling of BRI Call Forwarding
695
Local Handling of BRI Call Forwarding
697
Enabling Call Waiting
698
Message Waiting Indication
699
Caller ID
700
Debugging a Caller ID Detection on FXO
701
Enabling Caller ID Generation and Detection on Tel Side
701
Caller ID on the IP Side
702
Three-Way Conferencing
703
Emergency E911 Phone Number Services
706
FXS Device Emulating PSAP Using DID Loop-Start Lines
706
FXO Device Interworking SIP E911 Calls from Service Provider's IP Network to PSAP DID Lines
708
Pre-Empting Existing Calls for E911 IP-To-Tel Calls
712
Multilevel Precedence and Preemption
713
MLPP Preemption Events in SIP Reason Header
716
Precedence Ring Tone
717
Denial of Collect Calls
717
Configuring Multi-Line Extensions and Supplementary Services
717
Detecting Collect Calls
721
Advice of Charge Services for Euro ISDN
722
Configuring Charge Codes
724
Configuring Voice Mail
727
Converting Accented Characters from IP to Tel
729
29 Analog Gateway
731
Configuring Keypad Features
731
Configuring Metering Tones
732
Configuring FXO Settings
732
Configuring Authentication
733
Configuring Automatic Dialing
734
Configuring Caller Display Information
736
Configuring Call Forward
738
Configuring Caller ID Permissions
740
Configuring Call Waiting
741
Rejecting Anonymous Calls
743
Configuring FXS Distinctive Ringing and Call Waiting Tones Per Source/Destination Number
743
Analog Coefficient Types
745
FXO Operating Modes
746
FXO Operations for IP-To-Tel Calls
746
One-Stage Dialing
746
Two-Stage Dialing
747
Automatic Dialing
748
DID Wink
748
FXO Operations for Tel-To-IP Calls
748
Collecting Digits Mode
749
FXO Supplementary Services
749
Call Termination on FXO Devices
750
Calls Termination by PBX
750
Call Termination before Call Establishment
751
Ring Detection Timeout
751
Remote PBX Extension between FXO and FXS Devices
752
Dialing from Remote Extension (Phone at FXS)
752
Call Waiting for Remote Extensions
753
Dialing from PBX Line or PSTN
753
Message Waiting Indication for Remote Extensions
753
FXO Gateway Configuration
754
FXS Gateway Configuration
754
Session Border Controller Application
756
30 SBC Overview
757
Feature List
757
B2BUA and Stateful Proxy Operating Modes
758
Call Processing of SIP Dialog Requests
760
Configuring Dial Plans
762
User Registration
763
Initial Registration Request Processing
763
Classification and Routing of Registered Users
764
General Registration Request Processing
765
Deleting Registered Users
766
Registration Refreshes
766
Registration Restriction Control
766
Media Handling
767
Direct Media
768
Media Anchoring
768
Restricting Audio Coders
770
Coder Transcoding
771
Prioritizing Coder List in SDP Offer
774
Transcoding Mode
774
Interworking Miscellaneous Media Handling
775
Multiple RTP Media Streams Per Call Session
775
SRTP-RTP and SRTP-SRTP Transcoding
775
Interworking Crypto Lifetime Field
776
Interworking DTMF Methods
776
Interworking RTCP Attribute in SDP
776
Interworking RTP Redundancy
776
Fax Negotiation and Transcoding
776
Limiting SBC Call Duration
777
SBC Authentication
777
RADIUS-Based User Authentication
778
SIP Authentication Server Functionality
778
Oauth2-Based User Authentication
779
Interworking SIP Signaling
782
Interworking SIP 3Xx Redirect Responses
782
Resultant INVITE Traversing Device
782
Interworking SIP Diversion and History-Info Headers
784
Local Handling of SIP 3Xx
784
Interworking SIP REFER Messages
785
Interworking SIP PRACK Messages
786
Interworking SIP Session Timer
786
Interworking SIP Early Media
787
Interworking Delayed Offer
789
Interworking SIP Re-INVITE Messages
789
Interworking SIP Re-INVITE to UPDATE
789
Interworking SIP UPDATE Messages
789
Interworking Call Hold
790
Interworking In-Dialog SIP Contact and Record-Route Headers
790
Interworking SIP Record-Route Headers
790
Interworking SIP To-Header Tags in Multiple SDP Answers
790
Interworking SIP User-Agent Headers
790
Interworking SIP Via Headers
790
31 Utilizing Gateway Channel Resources for SBC
791
32 Configuring General SBC Settings
792
Interworking Dialog Information in SIP NOTIFY Messages
792
33 Configuring Call Admission Control
794
34 Routing SBC
799
Configuring Classification Rules
799
An IP Address)
801
Classification Based on URI of Selected Header Example
806
Configuring Classification Based on Tags
808
Configuring SBC IP-To-IP Routing
809
Srctags
809
Configuring Rerouting of Calls to Fax Destinations
824
Configuring Specific UDP Ports Using Tag-Based Routing
826
Configuring a Routing Response Timeout
830
Configuring SIP Response Codes for Alternative Routing Reasons
830
Configuring SBC Routing Policy Rules
833
Configuring IP Group Sets
837
35 SBC Manipulations
841
Configuring IP-To-IP Inbound Manipulations
843
Configuring IP-To-IP Outbound Manipulations
847
Using the Proprietary SIP X-AC-Action Header
853
36 Configuring Malicious Signatures
856
37 Advanced SBC Features
858
Configuring Call Preemption for SBC Emergency Calls
858
Emergency Call Routing Using LDAP to Obtain ELIN
859
Configuring Dual Registration for SIP Entity
860
Handling Registered Aors with same Contact Uris
863
Enabling Interworking of SIP and SIP-I Endpoints
864
Call Forking
866
Configuring SIP Forking Initiated by SIP Proxy
866
Initiating SIP Call Forking
866
Configuring Call Forking-Based IP-To-IP Routing Rules
867
Call Survivability
867
Enabling Auto-Provisioning of Subscriber-Specific Information of Broadworks Server for Survivability
867
Configuring Broadsoft's Shared Phone Line Call Appearance for Survivability
868
Configuring Call Survivability for Call Centers
870
Enabling Survivability Display on Aastra IP Phones
871
Alternative Routing on Detection of Failed SIP Response
872
Cloud Resilience Package
873
Part VII
873
38 CRP Overview
874
39 CRP Configuration
876
Configuring Call Survivability Mode
876
Pre-Configured IP Groups
877
Pre-Configured IP-To-IP Routing Rules
878
Normal Mode
878
Emergency Mode
879
Auto Answer to Registrations
880
Configuring PSTN Fallback
881
Maintenance
882
Part VIII
882
40 Basic Maintenance
883
Resetting the Device
883
Remotely Resetting Device Using SIP NOTIFY
884
Locking and Unlocking the Device
884
Saving Configuration
886
41 Replacing Modules
887
42 Channel Maintenance
889
Resetting an Analog Channel
889
Restarting a B-Channel
889
Locking and Unlocking Trunk Groups
889
Disconnecting Active Calls
890
Remotely Disconnecting Calls Using SIP NOTIFY
891
Configuring Names for Telephony Ports
891
43 Upgrading the Device's Software
893
44 Loading Auxiliary Files
897
Loading Auxiliary Files through Web Interface
898
Loading Auxiliary Files through CLI
899
Deleting Auxiliary Files
900
Call Progress Tones File
900
Distinctive Ringing
903
Prerecorded Tones File
905
Voice Prompts File
906
CAS Files
907
AMD Sensitivity File
907
User Info File
907
45 License Key
908
Viewing the License Key
908
Obtaining License Key for Initial Activation
909
Local License Key
910
Installing License Key through Web Interface
910
Installing a License Key String
911
Installing a License Key File
912
Installing License Key through CLI
914
Verifying Installed License Key
914
SBC Capacity Licenses from Fixed License Pool
914
SBC Capacity Licenses from Floating License
916
Viewing Floating License Reports
919
Backing up the License Key
920
Viewing the Device's Product Key
920
46 Configuration File
921
Saving and Loading an Ini Configuration File
921
Saving and Loading CLI Script Files
922
Saving and Loading a Configuration Package File
923
47 Automatic Provisioning
925
Automatic Configuration Methods
925
DHCP-Based Provisioning
925
Provisioning from HTTP Server Using DHCP Option 67
926
Provisioning from TFTP Server Using DHCP Option 66
927
Provisioning the Device Using DHCP Option 160
928
FTP-Based Provisioning
929
HTTP-Based Provisioning
929
Provisioning through OVOC
930
HTTP/S-Based Provisioning Using the Automatic Update Feature
930
Files Provisioned by Automatic Update
930
File Location for Automatic Update
931
File Template for Automatic Provisioning
932
MAC Address Placeholder in Configuration File Name
932
Triggers for Automatic Update
934
Access Authentication with HTTP Server
935
Applying Downloaded Ini File after Graceful Timeout
935
Querying Provisioning Server for Updated Files
936
File Download Sequence
938
Cyclic Redundancy Check on Downloaded Configuration Files
939
Automatic Update Configuration Examples
940
Automatic Update for Single Device
940
Automatic Update from Remote Servers
941
Automatic Update for Mass Deployment
943
48 SBC Configuration Wizard
946
Starting the SBC Configuration Wizard
946
General Setup Page
947
System Page
949
Interfaces Page
950
IP-PBX Page
951
SIP Trunk Page
952
Number Manipulation Page
953
Remote Users Page
954
Summary Page
955
Congratulations Page
956
49 Restoring Factory Defaults
958
Restoring Factory Defaults through CLI
958
Restoring Factory Defaults through Web Interface
959
Restoring Defaults Using Hardware Reset Button
959
Restoring Defaults through Ini File
959
Status, Performance Monitoring and Reporting
960
50 System Status
961
Viewing Device Information
961
Viewing Device Status on Monitor Page
962
Viewing Voice Port Information
966
51 Viewing Carrier-Grade Alarms
971
Viewing Active Alarms
971
Viewing History Alarms
972
52 Viewing Management User Activity Logs
974
53 Viewing Performance Monitoring
975
Viewing Call Success and Failure Ratio
975
Viewing Average Call Duration
976
Viewing Trunk Utilization
977
Configuring Performance Profiles
978
Configuring User-Defined Performance Monitoring Mibs
983
54 Viewing Voip Status
988
Viewing Tel-IP Call Counters
988
Viewing SBC Registered Users
990
Viewing Proxy Set Status
991
Viewing Registration Status
992
Viewing IP Connectivity
993
Viewing Gateway CDR History
995
Viewing CDR History of SBC and Test Calls
996
55 Viewing PSTN Status
998
Viewing Trunks & Channels Status
998
Viewing NFAS Groups and D-Channel Status
999
56 Viewing Network Status
1001
Viewing Active IP Interfaces
1001
Viewing Ethernet Device Status
1001
Viewing Ethernet Port Information
1001
Viewing Static Routes Status
1002
Viewing IDS Active Blacklist
1002
Viewing Data Network Performance Monitoring
1003
57 Reporting Information to External Party
1005
Configuring RTCP XR
1005
Call Detail Records
1012
Enabling CDR Generation and Configuring the CDR Server Address
1012
Configuring CDR Filters and Report Level
1013
Configuring CDR Reporting to REST Server
1013
Miscellaneous CDR Configuration
1014
Storing Cdrs on the Device
1014
CDR Field Description
1016
Customizing Cdrs for Gateway Calls
1053
Customizing Cdrs for SBC Calls and Test Calls
1058
Configuring RADIUS Accounting
1062
Querying Device Channel Resources Using SIP OPTIONS
1069
Diagnostics
1071
58 Syslog and Debug Recording
1072
Configuring Log Filter Rules
1072
Filtering IP Network Traces
1077
Debugging PSTN Calls through CLI
1078
Configuring Syslog
1079
Syslog Message Format
1079
Event Representation in Syslog Messages
1082
SNMP Alarms in Syslog Messages
1083
Syslog Fields for Answering Machine Detection (AMD)
1083
Configuring the Syslog Server Address
1084
Enabling Syslog
1084
Configuring Syslog Debug Level
1085
Configuring Syslog Message Severity Level
1085
Configuring Reporting of Management User Activities
1086
Viewing Syslog Messages
1088
Syslog Message Description for CPU Overload
1089
Configuring Debug Recording
1091
Configuring the Debug Recording Server Address
1091
Collecting Debug Recording Messages
1092
Debug Capturing on Physical Voip Interfaces
1092
Debug Capturing on Voip Interfaces
1093
59 Self-Testing
1095
60 Creating Core Dump and Debug Files Upon Device Crash
1096
61 Debugging Web Services
1098
62 Enabling SIP Call Flow Diagrams in OVOC
1099
63 Enabling same Call Session ID over Multiple Devices
1101
64 Analog Line Testing
1102
FXO Line Testing
1102
FXS Line Testing
1102
FXO Line Impedance Matching Testing
1103
Running the Line Impedance Test
1103
Displaying Line Impedance Test Results
1104
Configuring the Best Impedance Level
1105
65 Testing SIP Signaling Calls
1106
Configuring Test Call Endpoints
1106
Starting and Stopping Test Calls
1114
Viewing Test Call Status
1115
Viewing Test Call Statistics
1115
Configuring DTMF Tones for Test Calls
1117
Configuring Basic Test Calls
1118
Test Call Configuration Examples
1118
66 Pinging a Remote Host or IP Address
1122
Appendix
1123
67 Patterns for Denoting Phone Numbers and SIP Uris
1124
68 Configuration Parameters Reference
1127
Management Parameters
1127
General Parameters
1127
Web Parameters
1130
Telnet and CLI Parameters
1134
Ini File Parameters
1136
SNMP Parameters
1136
Serial Parameters
1142
Auxiliary and Configuration File Name Parameters
1143
Automatic Update Parameters
1145
Networking Parameters
1153
Ethernet Parameters
1153
Multiple Voip Network Interfaces and VLAN Parameters
1153
Open Solution Network (OSN) Parameters
1154
Routing Parameters
1154
Quality of Service Parameters
1155
NAT and STUN Parameters
1156
DNS Parameters
1158
DHCP Parameters
1159
NTP and Daylight Saving Time Parameters
1160
Debugging and Diagnostics Parameters
1162
General Parameters
1162
SIP Test Call Parameters
1165
Syslog, CDR and Debug Parameters
1165
Resource Allocation Indication Parameters
1174
Security Parameters
1174
HTTPS Parameters
1174
SRTP Parameters
1175
TLS Parameters
1179
SSH Parameters
1181
IDS Parameters
1182
OCSP Parameters
1183
Proxy, Registration and Authentication Parameters
1184
Network Application Parameters
1198
General SIP Parameters
1199
Channel Parameters
1236
Voice Parameters
1236
Coder Parameters
1239
DTMF Parameters
1241
RTP, RTCP and T.38 Parameters
1242
Gateway Application Parameters
1249
Fax and Modem Parameters
1249
DTMF and Hook-Flash Parameters
1258
Digit Collection and Dial Plan Parameters
1264
Voice Mail Parameters
1267
Caller ID Parameters
1274
Supplementary Services Parameters
1274
Call Waiting Parameters
1279
Call Forwarding Parameters
1281
Message Waiting Indication Parameters
1282
Call Hold Parameters
1284
Call Transfer Parameters
1286
Three-Way Conferencing Parameters
1289
MLPP and Emergency Call Parameters
1292
Call Cut-Through Parameters
1299
Direct Inward Dialing Parameters
1300
ISDN BRI Parameters
1301
General Parameters
1303
PSTN Parameters
1303
TDM Bus and Clock Timing Parameters
1308
CAS Parameters
1310
ISDN Parameters
1313
ISDN and cas Interworking Parameters
1315
Telephony Tone Parameters
1331
Tone Parameters
1331
Tone Detection Parameters
1338
Metering Tone Parameters
1340
Telephone Keypad Key Sequence Parameters
1342
FXO and FXS Parameters
1347
IP Connectivity Parameters
1351
Alternative Routing Parameters
1353
Number Manipulation Parameters
1355
Answer and Disconnect Supervision Parameters
1366
SBC Parameters
1373
Supplementary Services
1395
IP Media Parameters
1395
Services
1402
General Parameters
1403
RADIUS and LDAP Parameters
1403
RADIUS Parameters
1404
LDAP Parameters
1406
HTTP-Based Services
1408
HTTP Proxy Parameters
1409
69 Capacity for Signaling, Media and User Registrations
1411
70 Technical Specifications
1412
4
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AudioCodes E-SBC Specifications
General
Brand
AudioCodes
Model
E-SBC
Category
Gateway
Language
English
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