DIG-IP-STN (Digital IP Station)
Issue 4 May 2002
10-557 555-233-123
Digital Terminal Audits Test (#17)
This is a series of tests that are classified as audits. The SPE sends messages to
the softphone application or IP Phone to perform the following tests. These audits
run only if the station is in-service.
■ Switchhook Inquiry Test — This is an update of the SPE records according
to the softphone switch hook state.
■ Ringer Update Test — This updates the softphone ringer state according
to the processor records.
■ ID Request — A request is made to the station for its status. The terminal
sends its configuration information and health information back. The
information is checked and a PASS/ABORT result is provided. if the result
is ABORT an error is logged in the hardware error log (IP Terminal only)
.
Table 10-205. TEST #17 Station (Digital) Audits Test
Error
Code
Te s t
Result Description/Recommendation
1 ABORT Switchhook audit timed out.
2 ABORT ID request fails, health bit returned from voice terminal is bad (IP
Terminal only).
Make sure voice terminal is connected and repeat test.
If test fails, replace voice terminal and repeat test.
4 ABORT Internal system error
Resolve any outstanding circuit pack maintenance problems.
Retry the command at 1-minute intervals a maximum of 5 times.
5 ABORT Ringer update aborted due to station being in ready-for-service
or out-of-service state.
6 ABORT This port could have been busied out by system technician.
Look in the Error Log for Error Type 18 (port busied out) for this
port. If this error is present, the release the port via release
station
Make sure that the terminal is connected.
Retry the command at 1-minute intervals a maximum of 5 times.
1000 ABORT System resources required for this test are not available.
2000 ABORT Response to the test was not received in the allowable time
period.
Retry the command at 1-minute intervals a maximum of 5 times.
PASS Station Audits passed.
If complaints persist, investigate by using other port tests, and by
examining the station, wiring, and connections.
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