Phaser 6180MFP Multifunction Printer Service Manual 3-49
Error Messages and Codes
Fuser CRUM ID Error
The Fuser CRUM ID error is detected. The following troubleshooting
procedure applies to this error.
arn
ng
The Fuser may be hot. Turn the printer power Off and allow at least 5
minutes for the Fuser to cool before removing the Fuser.
Applicable Chain Link
■ Chain Link 010-359: Fuser CRUM Error (Fuser CRUM ID Error)
Initial Actions
■ Ensure that the Fuser latches are fully locked.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser, PL6.1.10
■ MCU Board, PL9.2.13
■ Fuser Harness, PL10.1.5
■ “Map 1 - Electrical and Drive” on
page 10-10
■ “Map 4 - LVPS and MCU Board” on
page 10-13
■ “Fuser” on page 10-40
Troubleshooting Procedure
Step Actions and Questions Yes No
1 1.Check the Fuser for correct installation.
Reseat the Fuser (page 8-12).
2.Does the error still occur when the printer
is turned On?
Go to step 2. Complete.
2 1.Check the Fuser type.
2.Is the Fuser for the Phaser 6180MFP?
Go to step 3. Complete.
3 Check the Fuser Harness for continuity.
1.Disconnect P/J17 from the MCU Board.
2.Disconnect P/J171 from the Fuser Unit.
3.Check continuity between P/J17 <=> P/
J171.
Go to step 4. Replace the
Fuser
Harness.
4 1.Replace the Fuser (page 8-12).
2.Does the error still occur when the printer
is turned On?
Replace the
MCU Board
(page 8-88).
Complete.
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