Xerox Phaser 6180MFP Service Manual

Phaser 6180MFP Multifunction Printer Service Manual 3-159
Error Messages and Codes
Task Error
Communication error has occurred while performing a copy job. The following
troubleshooting procedure applies to these errors.
Applicable Chain Link
■ Chain Link 116-397: Controller Error (Communication Error with AIOC)
■ Chain Link 116-398: Controller Error (Communication Time Out with
AIOC)
■ Chain Link 117-313: Controller Communication Error (ESS Data
Transmission Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
■ Image Processor Board, PL9.1.20
■ AIO-ESS Harness Assembly
PL10.1.14
■ “Map 3 - Image Processor Board and
Dispenser Motors” on page 10-12
■ “Fax Controller Wiring Diagram” on
page 10-50
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Turn the printer Off, wait for five
seconds, and turn the printer back
On.
2.Does the error still occur when
copying?
Go to step 2. Complete.
2 1.Check the wiring harness connector
P/J480 on the Image Processor
Board. Reseat the connector.
2.Does the error still occur when
copying?
Go to step 3. Complete.
3 1.Check the wiring harness connector
P/J48 on the Scanner Controller
Board. Reseat the connector.
2.Does the error still occur when
copying?
Go to step 4. Complete.

Xerox Phaser 6180MFP Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Duplex Printing	Manual
Scan Type	Flatbed, ADF
Fax Capability	Yes
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
Maximum Paper Capacity	500 sheets
Max Paper Size	8.5 x 14 in
Connectivity	USB 2.0, Ethernet
Scan Resolution	1200 x 1200 dpi
Supported Paper Sizes	Letter, Legal, Executive, A4, A5, B5
Operating System Compatibility	Windows, Mac OS, Linux
Maximum Print Resolution	600 x 600 dpi