Phaser 6180MFP Multifunction Printer Service Manual 4-91
General Troubleshooting
Fax Failure After Installation/Relocation
The Fax has failed to send after installation. The following troubleshooting
procedure applies to this error.
Initial Actions
■ Disconnect all devices other than the Fax machine.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
o
e
The conventional analog telephone line uses standard RJ-11 cable, which
has two conductors. However, the four-conductor cables commonly
available are backward compatible with RJ-11 and can be used with no
problems. On the other hand, since these four-conductor cables are also
used for ISDN systems, the number of elements is not the key for
identification of the type of line/service.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the telephone services for
screening feature such as blocking
unwanted calls, etc.
2.Is the line identified?
Go to step 2. Go to step 4.
2 1.Manually dial any local phone number
using touch tone, pulse 20PPM and pulse
10PPM in this order.
2.Is there a connection?
Go to step 3. Request the
phone
company for
a line repair.
PSTN PBX
s6180mfp-433
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