Phaser 6180MFP Multifunction Printer Service Manual 4-91
General Troubleshooting
Fax Failure After Installation/Relocation
The Fax has failed to send after installation. The following troubleshooting
procedure applies to this error.
Initial Actions
â– Disconnect all devices other than the Fax machine.
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
o
e
The conventional analog telephone line uses standard RJ-11 cable, which
has two conductors. However, the four-conductor cables commonly
available are backward compatible with RJ-11 and can be used with no
problems. On the other hand, since these four-conductor cables are also
used for ISDN systems, the number of elements is not the key for
identification of the type of line/service.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the telephone services for
screening feature such as blocking
unwanted calls, etc.
2.Is the line identified?
Go to step 2. Go to step 4.
2 1.Manually dial any local phone number
using touch tone, pulse 20PPM and pulse
10PPM in this order.
2.Is there a connection?
Go to step 3. Request the
phone
company for
a line repair.
PSTN PBX
s6180mfp-433