Xerox Phaser 6180MFP - Fax Communication Error

Phaser 6180MFP Multifunction Printer Service Manual 3-215
Error Messages and Codes
Fax Communication Error
The Fax has received illegal command. The following troubleshooting
procedure applies to these errors.
Applicable Chain Link
■ Chain Link 034-515: Fax Communication Error (DIS DCS Illegal
Command Send)
■ Chain Link 035-792: Fax Communication Error (MJ Not Detection)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
■ ADF Scanner Assembly, PL11.1.1
■ “Map 3 - Image Processor Board and
Dispenser Motors” on page 10-12
■ “General Wiring Diagram” on page 10-23
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the user operation.
2.Does the user operate the Fax
machine correctly?
Go to step 2. Retry the Fax
operation.
2 1.Check the wiring harness
connectors P/J60, P/J62, P/J63, P/
J64, and P/J65 on the Scanner
Controller Board. Reconnect the
connectors.
2.Does the error still occur when
faxing?
Go to step 3. Complete.
3 1.Replace the ADF Scanner Assembly
(page 8-103).
2.Does the error still occur when the
printer power is turned On?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.