3-204 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Fax Codec Error
The Fax has failed. The following troubleshooting procedure applies to these
errors.
Applicable Chain Link
■ Chain Link 033-769: Fax Codec Error (JBIG NEWLEN Marker Error)
■ Chain Link 033-772: Fax Codec Error (Undefined Marker Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the dial number correct? Go to step 2. Set the correct
dial number.
2 1.Check the telephone line connection.
Reconnect the telephone line
connector on the Scanner Controller
Board.
2.Does the error still occur when
faxing?
Go to step 3. Complete.
3 1.Check the Fax Board installation.
Reseat the Fax Board (page 8-98).
2.Does the error still occur when
faxing?
Go to step 4. Complete.
4 1.Check the Scanner Controller Board
installation. Reseat the Scanner
Controller Board (page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.
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