Xerox Phaser 6180MFP Service Manual

Phaser 6180MFP Multifunction Printer Service Manual 3-161
Error Messages and Codes
E-Mail Errors
Email Error
E-mail did not detect SMTP server address. The following troubleshooting
procedure applies to these errors.
Applicable Chain Link
■ Chain Link 016-503: Email Error, Invalid SMTP Server Error (SMTP
Server Address Resolution Fail for Maillib)
■ Chain Link 016-504: E-Mail Error, Invalid POP3 Server Error (POP
Server Address Resolution Fail for Maillib)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
■ Image Processor Board, PL9.1.20
■ Multi-Protocol Card, PL9.1.23
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the network connection using
ping command.
2.Does the printer connect to the
network?
Go to step 2. Go to step 5.
2 1.Check the Address Book setting:
System > Admin Menu > Address
Book > Speed Dial/Group Dial.
2.Is the Address Book setting correct?
Go to step 3. Set the correct
Address Book
information.
3 1.Check the printer specification.
2.Does the printer specification meet
the server specification?
Go to step 4. Change the
server.

Xerox Phaser 6180MFP Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Duplex Printing	Manual
Scan Type	Flatbed, ADF
Fax Capability	Yes
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
Maximum Paper Capacity	500 sheets
Max Paper Size	8.5 x 14 in
Connectivity	USB 2.0, Ethernet
Scan Resolution	1200 x 1200 dpi
Supported Paper Sizes	Letter, Legal, Executive, A4, A5, B5
Operating System Compatibility	Windows, Mac OS, Linux
Maximum Print Resolution	600 x 600 dpi