Phaser 6180MFP Multifunction Printer Service Manual 3-151
Error Messages and Codes
Controller Error
The printer controller has detected error. The following troubleshooting 
procedure applies to these errors.
Applicable Chain Link
■ Chain Link 116-317: Controller Error (ROM Check Fail) (Main)
■ Chain Link 116-324: Controller Error (Illegal Exception)
■ Chain Link 116-327: Controller Error (Instruction Cache Error)
■ Chain Link 116-328: Controller Error (Data Cache Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the Image Processor Board 
for correct installation.
2.Is the Image Processor Board 
correctly installed?
Go to step 2. Reseat the 
Image 
Processor 
Board 
(page 8-90).
2 Does the error still occur when the 
printer is turned On?
Replace the 
Image 
Processor Board 
(page 8-90).
Complete.