3-70 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Tray and Paper Errors
Load Tray 1 (MPT) (Paper Mismatch)
The paper size mismatch is detected in Tray 1 (MPT). The following
troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 024-958: Load Tray 1 (MPT) (IOT Paper Mismatch)
Initial Actions
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map Reference
■ Tray 1 (MPT) Feed Roll, PL3.1.10
■ Feeder Unit, PL3.2.1
■ Registration Sensor, PL3.2.30
■ Registration Sensor Harness,
PL3.2.37
■ Size Switch, PL7.1.18
■ MCU Board, PL9.2.13
■ Right Side Harness, PL10.1.12
■ “Map 1 - Electrical and Drive” on
page 10-10
■ “Map 2 - Laser Unit and Feeder” on
page 10-11
■ “Map 4 - LVPS and MCU Board” on
page 10-13
■ “Main Drive” on page 10-28
■ “Feeder” on page 10-30
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the paper size.
2.Does the paper size meet
specifications?
Go to step 2. Replace the
paper with the
correct
specifications.
2 1.Check the paper size setting.
2.Does the paper match with the
settings on the printer Control
Panel?
Go to step 4. Correct the
paper settings
on the printer
Control Panel.
Go to step 3.
3 Does the error still occur when
printing?
Go to step 4. Complete.
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