3-26 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Jam at Tray 3 (Illegal Settings)
The Registration Sensor is not turned On within the specified time. The
following troubleshooting procedure applies to this error.
Applicable Chain Link
■ Jam at Tray 3 (Illegal Settings)
Initial Actions
■ Try picking paper from a different tray.
■ Check the paper path for obstructions or debris.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL9.2.13
■ Right Side Harness, PL10.1.12
■ Optional Feeder, PL13.2.9
■ Feed Roller, PL13.2.10
■ Optional Feeder Board, PL13.3.6
■ Optional Feeder Drive, PL13.3.10
■ Optional 550-Sheet Feeder, PL13.4.1
■ Retard Roller, PL13.4.10
■ “Map 2 - Laser Unit and Feeder” on
page 10-11
■ “Map 4 - LVPS and MCU Board” on
page 10-13
■ “Map 6 - Optional 550-Sheet Feeder” on
page 10-15
■ “Main Drive” on page 10-28
■ “Optional 550-Sheet Feeder Wiring
Diagram” on page 10-45
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the paper condition.
2.Is the paper damaged?
Replace the
paper.
Go to step 2.
2 1.Check the paper setting.
2.Does the paper in use match with
the paper settings on the printer
Control Panel?
Go to step 3. Correct the
paper size
settings on the
printer Control
Panel.
Go to step 3.
3 Does the error still occur when
printing?
Go to step 4. Complete.
4 1.Reseat Tray 3.
2.Does the error still occur when
printing?
Go to step 5. Complete.
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