Xerox Phaser 6180MFP - Invalid Email Address

Phaser 6180MFP Multifunction Printer Service Manual 3-165
Error Messages and Codes
Invalid Email Address
Email address is invalid. The following troubleshooting procedure applies to
these errors.
Applicable Chain Link
■ Chain Link 016-767: Invalid Email Address (Illegal Email Destination
Address)
■ Chain Link 016-768: Invalid From Address (Illegal Email From Address)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
■ Image Processor Board, PL9.1.20
■ Multi-Protocol Card, PL9.1.23
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the network connection using
ping command.
2.Does the printer connect to the
network?
Go to step 2. Go to step 5.
2 1.Check the Address Book setting:
System > Admin Menu > Address
Book > Speed Dial/Group Dial.
2.Is the Address Book setting correct?
Go to step 3. Set the correct
Address Book
information.
3 1.Check the printer specification.
2.Does the printer specification meet
the server specification?
Go to step 4. Change the
server.
4 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when
connecting to the server?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.