Xerox Phaser 6180MFP - Non-Xerox Print Cartridge Error (Yellow;Magenta;Cyan;Black)

Phaser 6180MFP Multifunction Printer Service Manual 3-59
Error Messages and Codes
Non-Xerox Print Cartridge Error (Yellow/Magenta/Cyan/Black)
The Print Cartridge CRUM ID error indicates that a non-Xerox Print Cartridge
is installed. The following troubleshooting procedure applies to these errors.
Applicable Chain Link
■ Chain Link 093-960: Non-Xerox Toner, Invalid Yellow
■ Chain Link 093-961: Non-Xerox Toner, Invalid Magenta
■ Chain Link 093-962: Non-Xerox Toner, Invalid Cyan
■ Chain Link 093-926: Non-Xerox Toner, Invalid Black
Initial Actions
■ Check the Print Cartridge life using CentreWare IS.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Print Cartridge (Y/M/C/K),
PL5.1.17-20
■ MCU Board, PL9.2.13
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the Print Cartridge for correct
installation.
2.Is the Print Cartridge correctly
installed?
Go to step 3. Reinstall the
Print Cartridge
(page 8-11).
2 Does the error still occur? Go to step 3. Complete.
3 Reseat the Print Cartridge. Does the
error still occur?
Go to step 4. Complete.
4 1.Replace the Print Cartridge
(page 8-11).
2.Does the error still occur?
Replace the
MCU Board
(page 8-88).
Complete.