Phaser 6180MFP Multifunction Printer Service Manual 3-63
Error Messages and Codes
Non-Xerox Print Cartridge Installed
The Printer does not have a genuine Xerox Print Cartridge installed. The
following troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 193-700: Non-Xerox Toner (Custom Toner Mode)
Initial Actions
■ Check the Print Cartridge life using CentreWare IS.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Print Cartridge (Y/M/C/K),
PL5.1.17-20
■ MCU Board, PL9.2.13
■ CRUM Harness, PL10.1.9
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the Print Cartridge(s) for
correct installation.
2.Is the Print Cartridge(s) correctly
installed?
Go to step 3. Reseat the Print
Cartridge(s)
(page 8-11).
Go to step 2.
2 Does the error still occur when the
printer is turned On?
Go to step 4. Complete.
3 Is the Print Cartridge a Xerox Print
Cartridge?
Go to step 5. Install a Xerox
Print Cartridge.
4 1.Check the CRUM Connector for
correct installation.
2.Is the connector securely
connected?
Go to step 5. Reseat the
CRUM
Connector
(page 8-56).
Go to step 5.
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