Phaser 6180MFP Multifunction Printer Service Manual 3-63
Error Messages and Codes
Non-Xerox Print Cartridge Installed
The Printer does not have a genuine Xerox Print Cartridge installed. The
following troubleshooting procedure applies to this error.
Applicable Chain Link
â– Chain Link 193-700: Non-Xerox Toner (Custom Toner Mode)
Initial Actions
â– Check the Print Cartridge life using CentreWare IS.
â– Cycle printer power.
â– If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
â– Print Cartridge (Y/M/C/K),
PL5.1.17-20
â– MCU Board, PL9.2.13
â– CRUM Harness, PL10.1.9
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the Print Cartridge(s) for
correct installation.
2.Is the Print Cartridge(s) correctly
installed?
Go to step 3. Reseat the Print
Cartridge(s)
(page 8-11).
Go to step 2.
2 Does the error still occur when the
printer is turned On?
Go to step 4. Complete.
3 Is the Print Cartridge a Xerox Print
Cartridge?
Go to step 5. Install a Xerox
Print Cartridge.
4 1.Check the CRUM Connector for
correct installation.
2.Is the connector securely
connected?
Go to step 5. Reseat the
CRUM
Connector
(page 8-56).
Go to step 5.