3-216 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Fax Number Error
The Fax does not have dial information. The following troubleshooting
procedure applies to this error.
Applicable Chain Link
■ Chain Link 034-799: Fax Number Error (No Dial Data)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the dial number correct? Go to step 2. Set the correct
dial number.
2 1.Check the country setting: System >
Admin Menu > Fax Settings >
Country.
2.Is the country setting correct?
Go to step 3. Set the correct
country setting.
3 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.
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