Phaser 6180MFP Multifunction Printer Service Manual 3-217
Error Messages and Codes
Target Fax No Answer
The Fax has failed. The following troubleshooting procedure applies to this
error.
Applicable Chain Link
â– Chain Link 035-702: Fax Communication Error (Receive DCN)
Initial Actions
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the fax number.
2.Is the fax number correct?
Go to step 2. Enter the
correct fax
number.
2 1.Check the telephone line connection.
Reseat the telephone line connector
on the Scanner Controller Board.
2.Does the error still occur when
faxing?
Go to step 3. Complete.
3 1.Check the country setting: System >
Admin Menu > Fax Settings >
Country.
2.Is the country setting correct?
Go to step 4. Set the correct
country setting.
4 1.Check the Fax Board for correct
installation. Reseat the Fax Board
(page 8-98).
2.Does the error still occur?
Go to step 5. Complete.
5 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.
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