3-60 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Insert Print Cartridge (Yellow/Cyan/Magenta/Black)
The printer does not detect the Print Cartridge. The following troubleshooting
procedure applies to these errors.
Applicable Chain Links
■ Chain Link 093-970: Insert Yellow Cartridge
■ Chain Link 093-971: Insert Magenta Cartridge
■ Chain Link 093-972: Insert Cyan Cartridge
■ Chain Link 093-973: Insert Black Cartridge
Initial Actions
■ Check the Print Cartridge life using CentreWare IS.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Print Cartridge Sensor, PL5.1.6
■ Print Cartridge (Y/M/C/K),
PL5.1.17-20
■ MCU Board, PL9.2.13
■ Toner Sensor Harness, PL10.1.7
■ “Developer” on page 10-38
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the Print Cartridge for correct
installation.
2.Is the Print Cartridge correctly
installed?
Go to step 3. Reseat the Print
Cartridge
(page 8-11)
2 Does the error still occur? Go to step 3. Complete.
3 1.Replace the Print Cartridge
(page 8-11).
2.Does the error still occur?
Go to step 4. Complete.