Phaser 6180MFP Multifunction Printer Service Manual 3-195
Error Messages and Codes
Report Error
Report Error has occurred. The following troubleshooting procedure applies to
these errors.
Applicable Chain Link
â– Chain Link 017-980: Report Error (Report File Open/Close Error)
â– Chain Link 117-314: Report Error (Report Program Error)
â– Chain Link 133-281: Fax Report Error (Power Off Report Create Fail)
Initial Actions
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Turn the printer power Off and back
On.
2.Does the error still occur?
Go to step 2. Complete.
2 1.Check the Country setting
information on the Control Panel:
System > Admin Menu > Fax
Settings > Country.
2.Is the Country setting correct?
Go to step 3. Change the
Country Setting
to the correct
country.
3 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when the
printer is turned On?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.