3-222 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
No Dial Tone
The Fax does not detect dial tone before dialing. The following
troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 035-746: No Dial Tone (Before Dial Dial Tone)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the dial number correct? Go to step 2. Set the correct
dial number.
2 1.Check the country setting: System >
Admin Menu > Fax Settings >
Country.
2.Is the country setting correct?
Go to step 3. Set the correct
country setting.
3 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.
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