3-84 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Load Tray 3 (No Suitable Paper)
The type or size of paper mismatched or Tray 3 is empty. The following
troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 024-960: Load Tray 3 (No Suitable Paper)
Initial Actions
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Feeder Unit, PL3.2.1
■ Registration Sensor, PL3.2.30
■ Registration Sensor Harness,
PL3.2.37
■ No Paper Actuator, PL3.2.49
■ MCU Board, PL9.2.13
■ Right Side Harness, PL10.1.12
■ 550-Sheet Feeder, PL13.1.1
■ Tray 3 Feeder, PL13.2.8
■ Tray 3 Feeder Harness, PL13.3.3
■ Tray 3, PL13.4.1
■ “Map 1 - Electrical and Drive” on
page 10-10
■ “Map 2 - Laser Unit and Feeder” on
page 10-11
■ “Map 4 - LVPS and MCU Board” on
page 10-13
■ “Feeder” on page 10-30
■ “Tray 1 (MPT) and Registration” on
page 10-26
■ “Optional 550-Sheet Feeder Wiring
Diagram” on page 10-45
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the paper size.
2.Does the paper size meet
specifications?
Go to step 2. Replace the
paper with the
correct
specifications.
2 1.Check the paper size setting.
2.Does the paper match with the
settings in the Control Panel?
Go to step 3. Correct the
paper settings
in the Control
Panel.
Go to step 3.
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