Phaser 6180MFP Multifunction Printer Service Manual 3-85
Error Messages and Codes
3 1.Check the paper type.
â– Paper in the tray
â– Paper type setting on the printer
Control Panel
â– Paper type of the printing job
2.Are the paper types the same?
Go to step 4. Correct the
paper type
setting on the
printer Control
Panel.
4 1.Reseat Tray 3.
2.Does the error still occur when
printing?
Go to step 5. Complete.
5 1.Check the No Paper Actuator.
2.Does the Actuator operate
smoothly?
Go to step 6. Replace the
Tray 3 Feeder
(page 8-127).
6 1.Perform the Tray 3 No Paper test
(page 4-49): Service Mode >
Printer Diag > Engine Diag >
Sensor Test > Tray 3 No Paper.
2.Does the number on the Control
Panel increase by 1 every time the
Actuator is activated?
Replace the
MCU Board
(page 8-88).
Go to step 7.
7 1.Check the wiring harness
connectors P/J421, P/J4212, and P/
J42121 between the No Paper
Sensor and the Tray 3 Feeder Board.
2.Are the connectors securely
connected?
Go to step 8. Reconnect the
connectors.
8 Check the No Paper Sensor signal.
1.Disconnect P/J421 from the
Optional Feeder Board.
2.Is there +3.3 V across ground <=>
J421-3 pin?
Go to step 9. Go to step 10.
9 Check the No Paper Sensor for
operation.
1.Measure the voltage across ground
<=> J421-5 pin on the Optional
Feeder Board.
2.Does the voltage change when the
No Paper Sensor is activated?
Complete. Replace the
MCU Board
(page 8-88).
10 1. Check the wiring harness
connectors P/J419, P/J273, and P/
J27 between the Optional Feeder
Board and the MCU Board.
2.Are the connectors securely
connected?
Go to step 11. Reconnect the
connectors.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No
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