3-180 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Copier Error
The Copier has failed. The following troubleshooting procedure applies to this 
error.
Applicable Chain Link
■ Chain Link 062-790: Scanner Parameter Error
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
■ ADF Scanner Assembly, PL11.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the error.
2.Does the error message disappear 
within 70 seconds automatically, or 
disappear after pressing the OK 
button?
Go to step 2. Go to step 4.
2 1.Check the error.
2.Does the error still occur when 
copying or scanning?
Go to step 3. To to step 4.
3 1.Print a Configuration page: System 
> Information Pages > 
Configuration.
2.Does the error still occur when 
copying or scanning the 
Configuration report?
Go to step 5. Complete.
4 1.Turn the printer Off and back On.
2.Does the error still occur when 
copying or scanning?
To to step 5. Complete.
5 1.Replace the Scanner Controller 
Board (page 8-99).
2.Does the error still occur when 
copying or scanning?
Replace the ADF 
Scanner 
Assembly 
(page 8-103).
Complete.