Xerox Phaser 6180MFP Service Manual

3-168 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Network Scan Error
Failed to access SMTP/SMB/FTP server. The following troubleshooting
procedure applies to these errors.
Applicable Chain Link
■ Chain Link 016-783: Network Scan Error, Invalid SMB/FTP Server
(Server Path List Error)
■ Chain Link 016-784: Network Scan Error, Invalid Write Permission (File
Write Access Error)
■ Chain Link 016-786: Network Scan Error, Communication Time Out
(Data Communication Time Out)
■ Chain Link 016-787: Network Scan Error, Directory Not Found (Make
Directory Error)
■ Chain Link 016-788: Network Scan Error, File Name Exists Error (SMB/
FTP Same File Name Detection Error)
■ Chain Link 016-789: Network Scan Error (Post Operation Error)
■ Chain Link: Network Scan Error, Connection Time Out
■ Chain Link: Network Scan Error, SMTP Connection Failed
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
■ Image Processor Board, PL9.1.20
■ Multi-Protocol Card, PL9.1.23
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the network connection using
ping command.
2.Does the printer connect to the
network?
Go to step 2. Go to step 5.

Xerox Phaser 6180MFP Specifications

General

Brand	Xerox
Model	Phaser 6180MFP
Category	All in One Printer
Language	English