Xerox Phaser 6180MFP Service Manual

3-168 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Network Scan Error
Failed to access SMTP/SMB/FTP server. The following troubleshooting
procedure applies to these errors.
Applicable Chain Link
■ Chain Link 016-783: Network Scan Error, Invalid SMB/FTP Server
(Server Path List Error)
■ Chain Link 016-784: Network Scan Error, Invalid Write Permission (File
Write Access Error)
■ Chain Link 016-786: Network Scan Error, Communication Time Out
(Data Communication Time Out)
■ Chain Link 016-787: Network Scan Error, Directory Not Found (Make
Directory Error)
■ Chain Link 016-788: Network Scan Error, File Name Exists Error (SMB/
FTP Same File Name Detection Error)
■ Chain Link 016-789: Network Scan Error (Post Operation Error)
■ Chain Link: Network Scan Error, Connection Time Out
■ Chain Link: Network Scan Error, SMTP Connection Failed
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
■ Image Processor Board, PL9.1.20
■ Multi-Protocol Card, PL9.1.23
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the network connection using
ping command.
2.Does the printer connect to the
network?
Go to step 2. Go to step 5.

Xerox Phaser 6180MFP Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Duplex Printing	Manual
Scan Type	Flatbed, ADF
Fax Capability	Yes
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
Maximum Paper Capacity	500 sheets
Max Paper Size	8.5 x 14 in
Connectivity	USB 2.0, Ethernet
Scan Resolution	1200 x 1200 dpi
Supported Paper Sizes	Letter, Legal, Executive, A4, A5, B5
Operating System Compatibility	Windows, Mac OS, Linux
Maximum Print Resolution	600 x 600 dpi