Xerox Phaser 6180MFP - Load Tray 2 (Paper Size Mismatch)

3-72 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Load Tray 2 (Paper Size Mismatch)
The paper size mismatch is detected in Tray 2. The following troubleshooting
procedure applies to this error.
Applicable Chain Link
■ Chain Link 024-910: Load Tray 2 (IOT Paper Size Mismatch)
Initial Actions
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map Reference
■ Tray 2, PL2.1.1
■ Tray 2 Retard Roll, PL2.2.17
■ Tray 2 Size Switch, PL7.1.18
■ MCU Board, PL9.2.13
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the paper size.
2.Does the paper size meet the
specifications?
Go to step 2. Replace the
paper with the
correct
specifications.
2 1.Check the paper size setting.
2.Does the paper match with the
settings on the printer Control
Panel?
Go to step 4. Correct the
paper settings
on the printer
Control Panel.
3 Does the error still occur when
printing?
Go to step 4. Complete.
4 1.Reseat the Tray Paper End Guide.
2.Does the error still occur?
Go to step 5. Complete.
5 1.Replace Tray 2.
2.Does the error still occur when
printing?
Go to step 6. Complete.