3-116 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Network Error
Failure occurred on the Image Processor Board. The following
troubleshooting procedure applies to these errors.
Applicable Chain Link
â– Chain Link 116-350: Network Error (On Board Network Communication
Fail)
â– Chain Link 116-351: Network Error (On Board Network Ethernet BIST
Parity/RAM R/W Error)
â– Chain Link 116-352: Network Error (On Board Network Internal
Loopback Error)
â– Chain Link 116-355: Network Error (On Board Network Fatal Error)
Initial Actions
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Image Processor Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the Image Processor Board
for correct installation.
2.Is the Image Processor Board
correctly installed?
Go to step 2. Reseat the
Image
Processor
Board
(page 8-90).
Go to step 2.
2 Does the error still occur when the
printer is turned On?
Replace the
Image
Processor Board
(page 8-90).
Complete.