3-198 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Target Fax Busy Error
The Fax has detected busy tone after dialing. The following troubleshooting
procedure applies to this error.
Applicable Chain Link
■ Chain Link 035-781: Target Fax Busy Error (Detect Busy Tone)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the dial number correct? Go to step 2. Set the correct
dial number.
2 Is the telephone line busy? Wait for ten
minutes and re-
dial.
Go to step 3.
3 1.Check the Fax Parameter setting:
Service Mode > Fax/Scanner Diag
> Parameter.
2.Enter Chain Link 825-662.
3.Does the value [Hex] show number
2 (MMR)? (refer to “Chain Link for
Fax Parameter Setting” on page A-9
for detailed information)
Go to step 4. Change the
value ([Hex] to
2.
4 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.
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