Xerox Phaser 6180MFP - Fax Communication Error

3-202 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Fax Communication Error
The Fax has failed to received transmission signal. The following
troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 033-762: Fax Communication Error (DM Prevention Function
Receive Refuse)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the Fax setting: System >
Admin Menu > Fax Settings > Junk
Fax Filter.
2.Is Junk Fax Filter On?
Complete. Go to step 2.
2 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.