3-118 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Download Mode
Error has occurred while updating MCU firmware. The following
troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 024-360: Download Mode, Send FW Data (MCU Download
Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL9.2.13
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the firmware version: System
> Information Pages >
Configuration.
2.Does the firmware have the correct
version?
Go to step 2. Update the
firmware
(“Firmware
Update” on
page A-3).
2 1.Check the MCU Board for correct
installation. Reseat the MCU Board
(page 8-88).
2.Does the error still occur?
Replace the
MCU Board
(page 8-88).
Complete.
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