3-172 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Network Not Ready, Scan Aborted Error
The scan job has been aborted due to network not ready. The following
troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 016-794: Network Not Ready, Scan Aborted Error (SMB Over
TCP Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the network setting using a
PC.
2.Is the setting correct?
Go to step 2. Set the correct
network
information.
2 1.Check the network setting: System >
Admin Menu > Network Settings.
2.Is the printer network setting
correct?
Go to step 3. Set the correct
network
settings.
3 1.Check the Protocol setting: System
> Admin Menu > Network Settings
> Protocol > SMB TCP/IP?
2.Is SMB TCP/IP disabled?
Set SMB TCP/I/
P to Enable.
Go to step 4.
4 1.Check the Image Processor Board
for correct installation. Reseat the
Image Processor Board
(page 8-90).
2.Does the error still occur when the
printer power is turned On?
Replace the
Image
Processor Board
(page 8-90).
Complete.
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