3-80 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Load Tray 1 (MPT) (No Suitable Paper)
The type or size of paper mismatched or Tray 1 (MPT) is empty. The following
troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 024-963: Load Tray 1 (No Suitable Paper)
Initial Actions
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Tray 1 (MPT) Actuator, PL2.1.24
■ Tray 1 (MPT) Feed Roll, PL3.1.10
■ Feeder Unit, PL3.2.1
■ MCU Board, PL9.2.13
■ Right Side Harness, PL10.1.12
■ “Map 1 - Electrical and Drive” on
page 10-10
■ “Map 4 - LVPS and MCU Board” on
page 10-13
■ “Tray 1 (MPT) and Registration” on
page 10-26
■ “Main Drive” on page 10-28
■ “Feeder” on page 10-30
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the paper size.
2.Does the paper size meet
specifications?
Go to step 2. Replace the
paper with the
correct
specifications.
2 1.Check the paper size setting.
2.Does the paper match with the
settings on the printer Control
Panel?
Go to step 3. Correct the
paper settings
on the printer
Control Panel.
Go to step 3.
3 1.Check the paper type.
■ Paper in the tray
■ Paper type setting in the Control
Panel
■ Paper type of the printing job
2.Are the paper types the same?
Go to step 4. Correct the
paper type
setting on the
printer Control
Panel.
To Next Page
Loading...
Need help?
General
